Privacy Policy
Please read our privacy policy carefully to understand how we handle your data.
1. Introduction
At Satguru Travel Turkey, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in compliance with the Turkish Personal Data Protection Law (KVKK No. 6698) and applicable EU GDPR standards.
2. Information We Collect
We may collect the following types of information:
- Personal Details: Name, contact number, email, passport details, and billing address.
- Travel Information: Flight details, hotel preferences, and itinerary information.
- Payment Details: Limited payment information processed securely through third-party payment gateways.
- Technical Data: IP address, browser type, and usage patterns to improve our website and services.
3. How We Use Information
Your personal information may be used for:
- Processing bookings and payments.
- Communicating booking confirmations or updates.
- Providing customer support.
- Sending relevant travel offers or updates (with your consent).
- Fulfilling legal and regulatory obligations.
4. Data Sharing and Disclosure
We may share necessary data with:
- Airlines, hotels, and tour operators to complete your booking.
- Payment processors and banks for transactions.
- Government or legal authorities if required by law.
- We never sell or rent personal data to third parties for marketing purposes.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
6. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Our systems comply with Turkish KVKK data protection requirements.
7. Your Rights
Under KVKK, you have the right to:
- Request access to your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for processing (where applicable).
- File a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu).
8. Cookies
Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser settings, but some features may not function properly as a result.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated “Effective Date.”
10. Contact Us
For privacy or data protection inquiries, please contact:
Email: info.turkey@satgurutravel.com
Address: Dağ Apt, Harbiye, Harbiye Mah. Cumhuriyet Cad No:34 K:Zemin, 34367 Şişli/İstanbul
Website: https://satgurutravel.com.tr